Customer information security and safety policy

We appreciate your trust in choosing BesTour for your online booking service. Therefore, we will preserve and protect the privacy and confidentiality of your personal details in a timely and careful manner (including your credit card details).

This safety and security policy applies to all of our services (whether obtained from or available online, or through any other forum or device (hereinafter referred to as together as “website”)).

Information We Collect:

We collect Personal Data about you that you provide to us when using the Website. Personal Data may include your name, address, telephone number, e-mail address or credit card number. We also collect non-personally identifiable information, which may be linked to your Personal Data, including your username, IP address and password, and preferences. searches related to specific searches.

Protection of Your Personal Data:

To prevent unauthorized access, we use security techniques and standard procedures that are regularly reviewed and updated to protect Personal Data from accidental or unlawful destruction. , or unintentional loss, alteration, or unauthorized disclosure and access

How We Use the Information We Collect:

We use Personal Data and other information collected through the Website to register you with the Website, to provide you with requested products and services, to build to make services on the Website easier to use, and to contact you about these services. This includes faster purchase requests, better customer support and timely announcements of new services and special offers. From time to time, BesTour may contact you to ask for feedback about your use of the Website, to help us improve the quality of the Website, or to offer savings programs or special promotions to you as a member of our website. Website users if you have indicated that you agree to receive such information. If you do not like to receive notifications about savings programs or special promotions, you can opt out by replying to BesTour.

Sharing Your Personal Data:

BesTour may share your Personal Data with third parties we hire to perform services on our behalf such as web hosting, data analysis, and product marketing. our products and services, to process credit card transactions and to provide you with customer service. All such third parties are required to maintain the security and confidentiality of Personal Data, and must only process Personal Data in accordance with our instructions.

In some cases, BesTour may require you to deal directly with a third party to receive services, or when you use the Website to make hotel reservations or to receive products or services. otherwise, we may provide your Personal Data to that hotel or other relevant third party.

BesTour may disclose Personal Data to protect ourselves against liability, to respond to requests to testify in court, to respond to legal processes, to legal requests of law enforcement officials, or as otherwise required to comply with applicable law, or to respond to a buyer’s request in connection with any sale, transfer, or transfer in whole or in part. our business or company.

We may also disclose Personal Data to enforce or apply the terms and conditions applicable to our products and services, or to protect rights, property or safety. of BesTour, our users or others.

In the cases described above, the recipient of Personal Data may be located in a legal system that does not provide a level of data protection equivalent to the laws in your country.

Our Policy Regarding Cookies:

To serve you faster and with higher quality, we use “cookie” technology on our Website. Cookiee are small pieces of code, usually stored on the user’s computer hard drive. They allow a website to “customize” itself for each user by remembering information about that user’s website visits. Cookies can store a variety of information, including IP addresses, navigation data, server information, data transfer times, user preferences, e-mail addresses, and passwords required for access. Website. The “Help” section of the toolbar of most browsers will tell you how to prevent your browser from accepting new cookies or how to configure your browser so that it rejects all cookies. If you disable cookies, you may not be able to access important functions or features of this Website and your use of this Website may be limited. Cookies used on this Website relate to users’ Personal Data.

How you can access or change your personally identifiable information:

If you wish to update any Personal Data you have previously provided, or wish to exercise any right of access, correction, deletion, or right to object to processing of Personal Data that you may have under applicable law, please contact us. To protect your privacy and security, we will verify your identity before granting access or making changes to your Personal Data.

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BesTour Vietnam International Tourism and Services Company Limited

Tax code: 0110251126. GPLHQT: 01-070/2017/TCDL-GPLHQT

Hanoi headquarters: No. 23 Hue Lane, Ngo Thi Nham Ward, Hai Ba Trung District, City. Hanoi.

Phone: 093 529 3456